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    Accuracy case study

    What went in

    152 test kit documents built around a deliberate trap.

    The test kit came in 5 document conditions, from clean PDFs to faxes. 152 of its documents were built around a trap: a total that is not the amount owed, a bill sent twice, a due date that is missing. Below is a real page for each document condition and for 15 of the 18 kinds of trap. Every business on them is invented. The counts on this page describe the whole test kit. Its 10 duplicate trap PDFs were not sent and are not part of the results.

    Five invoices fanned across a desk: a clean PDF, an office scan, a phone photo, a fax and a photocopy. Coloured rings mark the traps printed on them: a total of $0.00, a bill sent twice, a due date the same day as the invoice date, a line that does not add up and a vendor name spelled two ways.SEP-12 09:41 FROM: 555 0184 P.01INVOICEFaxINVOICEPhotocopyINVOICEOffice scanINVOICEPhone photoINVOICEClean PDFtotal $0.00?1,092 × $7.78 ≠ $7,589.40due the day it's datedsent twice"The … Co"?152TEST KIT DOCUMENTS BUILT AROUND A TRAP

    Document conditions

    5 ways the same invoice arrives.

    A vendor's PDF is the easy case. The rest were rendered as scans, phone photos, faxes and photocopies, so there is no text to read, only pixels.

    Clean PDF invoice from Rundquell Gutter Systems, an invented gutter supplier, listing gutter guard, downspouts and hangers
    1 of 5
    Frombilling@vendorSubjectInvoice 10482invoice.pdf42 KBTotal due$1,284.00Text layer intact.Every character isreal text.

    Clean PDF

    326 documents in the test kit · this one is a gutter supply invoice

    The PDF exactly as the vendor's billing software made it, with every character still real text.

    Traps

    15 of the 18 kinds of trap, in 5 places on the page.

    Each trap hides where a real one would: in the totals, the line table, the dates, the letterhead, or in a second copy of a bill you already have. Pick a part of the invoice to see the traps printed there.

    The Skelvane Ridge CoInvoice no.SRB-1042DateJun 22TermsNet 15DueJun 22ITEMQTYEACHAMOUNTGlazed vase, 11 in1,092$7.78$7,589.40Serving bowl, 9 in693$6.49$4,497.57Tooling, plate profile1$2,065.25$2,065.25Freight, prepaid1$318.00$318.00All prices include tax.Subtotal$14,470.22Tax$.00Total$14,470.22Paid$14,470.22Balance due$0.00Pay by 0/00/00 · page 1 of 2What is owed40 documentsLines and tax30 documentsDates20 documentsDuplicates20 documentsVendors and files21 documents

    What is owed

    40 documents in the kit · 3 kinds of trap
    Totals block of an invoice from Chelvquist HVAC Distributors, an invented HVAC distributor: total $658.22, payments $656.90, total due $1.32

    Total is not the amount owed

    The invoice totals $658.22, a $656.90 payment is already applied, and $1.32 is due.

    On 20 documents in the test kit

    1 of 15

    See how the test scored on the accuracy case study, and every document it got wrong on every miss and why.