Restaurant group
San Francisco, CA
The invoice is the delivery ticket, signed at the back door, with short shipments written on it in pencil.
The setup
The company and its vendors are made up. It still has its own QuickBooks company, its own local sales tax, and documents written the way this trade writes them.
Its own QuickBooks company
Nobody approved or corrected anything along the way. A document held for review stayed held, so every result is exactly what was read.
Vendors in 10 trades.
From
Broadline food distributors
To: Fennick & Thorlow Restaurant Group
From
Produce
To: Fennick & Thorlow Restaurant Group
From
Protein & seafood
To: Fennick & Thorlow Restaurant Group
From
Dairy
To: Fennick & Thorlow Restaurant Group
From
Beverage & alcohol
To: Fennick & Thorlow Restaurant Group
From
Paper & disposables
To: Fennick & Thorlow Restaurant Group
From
Linen service
To: Fennick & Thorlow Restaurant Group
From
Grease & hood cleaning
To: Fennick & Thorlow Restaurant Group
From
Pest control
To: Fennick & Thorlow Restaurant Group
From
POS software
To: Fennick & Thorlow Restaurant Group
The pile
Invoices
Receipts
Credit memos
Vendor statements
108 documents in 107 PDF files. The 5 vendor statements list invoices that were also sent, so the right number of new bills from them is zero.
43% arrived as paper
46 of 108 were scanned, photographed, faxed or photocopied. 62 were clean files.
The traps
The invoice is the delivery ticket: bill, packing slip and receiving record in one document, signed at the back door. Broadline distributors deliver several times a week, protein is billed at actual shipped weight instead of by the case, and drivers write short-ships onto the printed page in pencil.
The driver wrote on it
A case was short. The printed total no longer matches what is owed, and only the pencil says so.
Billed by the pound that shipped
Protein is invoiced at actual weight, so the case count and the price never multiply to the line.
The same invoice, twice
Paper from the driver at the door, then the same invoice again as a PDF the next morning.
A loyalty block in the money column
Year to date purchases sit beside the invoice total and are eighty times larger.
Excerpts drawn in the shape of this industry's documents, with invented names. The full test kit carries 18 kinds of difficulty across all five businesses. See every one
The results
Measured in two places, across every document in the test. Inside DocStreamAI: what kind of document each one is, what was read off it, and whether it made it from the email, each checked against the answer key written for every document. Then in QuickBooks: whether the record that landed matches. Receipts also have their own section.
108 documents sent to Fennick & Thorlow Restaurant Group, in 107 PDF files, each scored against its answer key. Scored October 2, 2026. Receipts are in these figures too, and have their own section below.
Document type
Invoice, receipt or credit memo identified correctly, and vendor statements kept out of the books.
Of the 2 not classified correctly, 1 never reached a record, and 1 was held for review
Every key field right*
Documents with every key field correct at once.
Of the 1 with a key field wrong, 1 never reached a record
Fields read correctly
Values read correctly off the page, every field pooled.
Reached processing
Documents that reached DocStreamAI from the email and were handled: a record for each bill, receipt and credit, and none for a vendor statement.
1 did not reach processing and is counted as a miss
Vendor statements
Statements where nothing was created, the correct result.
* Line descriptions, quantities and unit prices count as lower severity and are left out of this figure. QuickBooks records each line by its amount, so a wrong quantity or unit price does not change what lands in the books.
One invoice titled “Statement of Charges” was set aside as a vendor statement, so no record was made. We count it as a miss.
Receipts
40 receipts, from the inbox to the books
Measured on their own. Each one was checked against its answer key, and every one that posted was read back from this company's QuickBooks.
Reading the receipt
Reached DocStreamAI and read
Read as a receipt
Every key field right
Every field right, line items included
Traps
5 of 5 caught
1 of 1
Not in dollars
1 read in their own currency and kept out of these US dollar books.
1 of 1
A bigger, unrelated number
The stray figure was never taken for the total.
1 of 1
Vendor spelled another way
Booked to the same vendor however the name was written.
2 of 2
Total is not the amount owed
2 held for review because a balance was still due.
In QuickBooks
36 posted as expenses, and every one read back from QuickBooks.
Amount
36 of 36
Tax
36 of 36
Vendor
36 of 36
Date
36 of 36
Currency
36 of 36
Kept out of the books
4 of 40 never posted, so nothing wrong reached QuickBooks.
Where every receipt ended up
Every receipt is counted once, in one of these. Passed means right from the email to the QuickBooks record.
Where it went wrong
In QuickBooks
What landed in the books
The record in QuickBooks matches the document, field by field, per record type.
Every record posted
68 of 68 records posted to QuickBooks match the document on every field, every record type.
Documents with no trap
100.0% of bills and vendor credits posted to QuickBooks with every field matching the document.
Bills and vendor credits, traps included: 32 of 32 (100.0%).
Created from invoices.
100.0% match the document, traps included. From documents with no trap: 15 of 15.
Created from credit memos.
100.0% match the document, traps included. From documents with no trap: 7 of 7.
Created from receipts.
100.0% match the receipt on every field read back, lines included. On amount, tax, vendor, date and currency: 36 of 36. All 36 posted receipts were read back.
Restaurant · Invoice
Never reached a record
Sent to Fennick & Thorlow Restaurant Group
One invoice titled “Statement of Charges” was set aside as a vendor statement, so no record was made. We count it as a miss.
Restaurant · Invoice
Went into QuickBooks wrong
Sent to Fennick & Thorlow Restaurant Group
Its printed due date disagrees with its payment terms, which should have held it for review.
Vendor
The vendor on the QuickBooks record matches the vendor on the document.
We use analytics and advertising cookies to understand how visitors use the site and to measure our marketing. See our Privacy Policy.
